Privacy policy
This privacy policy sets out how we use and protects any information that you give us when you use this website. This policy is effective from 1 June 2022.
Pauntley Court are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
We may change this policy from time to time by updating this page.
Who we are
Personal information submitted through this website is collected by Pauntley Court. Our contact details can be found here.
What we collect
We may collect the following information:
- your name
- your contact details such as email address, phone number, street address
- specific enquiry details
- your computer's IP address.
Why we collect this information
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- to be able to respond to your contact
- to provide services tailored to your needs
How long we keep this information
We retain this information until we have responded to your contact, and for internal record keeping for a period of no longer than 3 years.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable procedures to safeguard and secure the information we collect online.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
- if you have previously supplied personal data
- if you have previously agreed to us processing your personal information
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law.
If you have a complaint you can contact the Information Commissioner's Office (ICO) which is the data privacy supervisory authority in the UK.
Under the GDPR you have a number of specific rights with regards to your personal information:
- Right of access – if you want to know if we are storing or processing any personal data about you, you can contact us to find out.
If this is the case, you may find out what purpose it is being stored for and request a copy of your data by contacting us. Your data will be supplied as soon as is practical in a CSV (comma separated value) file format which can be opened as a simple text file or as a spreadsheet.
There is no charge for making a request or for the electronic data file, but if the number and frequency of requests is unreasonable we may charge an admin fee. - Right to correction - if you believe that any information we are holding on you is incorrect or incomplete, please contact us as soon as possible. We will promptly correct any information found to be incorrect.
- Right to erasure – if you want to remove your personal data from our records, you can request this by contacting us. We will remove the data as far as it is practically within our power, and where we are not legally obliged to retain it.
- Right to object – if you no longer want us to process your data you can request this by contacting us.
- Right to complain - if you are unhappy with how we are managing your personal data, you can lodge a complaint with the UK supervisory authority, the Information Commissioner's Office (ICO).
How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Cookies help us see understand visitors to our website by tracking how you use our website, in a way that doesn't ever identify you personally. Cookies also allow web applications to respond to you as an individual, by allowing you to log in or add items to a shopping cart. The website can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website. Read how to control and delete cookies.
We also use Google Analytics to analyse data about website visitors. Read the Google Analytics privacy policy.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Having recently visited Pauntley for our first wedding anniversary, I was reminded just how magical a place it is.
James and I celebrated our marriage with our closest family and friends over three days in August 2024. Spending both the night before and day after our wedding with our nearest and dearest only enhanced our celebrations; Pauntley’s beautiful bedrooms and cosy communal areas greatly facilitate being able to have all of those you love in one place for an extended period. Waking up in the bridal suite greatly reduced the stress on the wedding morning; the Elinor Fettiplace was the perfect setting for bridal preparations.
We knew it was the venue for us when we walked into the ballroom on our first viewing and I burst out crying (happy tears); those tears were present again when I walked down the aisle (ironically outside) the following Summer.
Everything about Pauntley makes it the picture perfect venue - from the indoor furnishings to the beautiful gardens outside. A special touch are the beautiful flowers that Melissa's mother (the flower fairy!) collects from the gardens and arranges in the communal areas and bedrooms; she even treated our guests to a tour of the grounds on the Sunday.
We took full use of all of the spaces - firstly by hosting a grazing table, English sparkling wine and real ale welcome supper in The Flower Room on the Friday, complete with “s’mores” for our flower girls and page boys on Pauntley’s fire pit. On the day itself we had welcome drinks under the stretch tent; said “I do” alongside a string quartet amongst the quince trees; enjoyed canapés, fizz and acoustic music in the sunken garden; had our cake cutting, wedding breakfast and speeches under the hornbeam arches (complete with Melissa’s chandeliers!); took photos down by the boathouse; poured our champagne tower in front of the beautiful staircase and danced the night away with our band in the ballroom before collapsing in front of the fire in the main sitting room after our “light stick” exit in the courtyard. The morning after the night before was spent preparing for our send off BBQ on the terrace.
The stunning setting is only complimented by Pauntley’s true highlight: its team. Melissa could not have been more friendly and helpful from the first time we met her until our wedding weekend itself (and beyond!). The list of recommended suppliers provided was especially helpful given I had no knowledge of local hairdressers, make-up artists, florists, caterers, etc; all of the vendors that we chose were wonderful. Our wedding coordinator, Mel, put this type A bride to shame with her efficiency and organisational skills, all delivered with a smile and a wealth of industry knowledge. A special mention to Pauntley’s head housekeeper Rachel who took excellent care of us and our guests throughout with delicious breakfasts and a yummy BBQ on the Sunday. The whole team are warm, welcoming and ensure that you never feel like just another couple; they are all truly invested in making your wedding day the best it possibly can be.
As we are London based, we chose to stay on the Thursday and Sunday nights and I would highly recommend that option to future couples. Being there the night before - just the two of us - allowed us to sort various Waitrose / butcher / crockery deliveries and get ready before our friends and family descended for our welcome supper the following day. Equally, we enjoyed strolling around the gardens as husband and wife on the Sunday after everyone had left; an opportunity to reminisce on the best weekend of our lives in truly beautiful surroundings. We struggled to leave on the Monday morning!
We couldn’t recommend Pauntley enough and can’t wait to visit again on our second anniversary next year.
Thank you Melissa, Mel and Rachel for everything.
Image by Siobhan Beales Photography